Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, fill out a form, or contact us for support.

This information may include:

• Name and contact information
• Email address
• Messages and communications
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Communicate with you about products and services
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy.

We may share your information in the following situations:

• With your consent
• To comply with legal obligations or protect our rights
• In connection with a business transaction
• With service providers who assist our operations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to update or correct your information
• The right to delete your information
• The right to restrict or object to processing
• The right to data portability

7. Cookies, Analytics and Advertising

We use cookies and similar technologies to understand how the site is used and to measure our advertising. You control them through our cookie banner and can change or withdraw your choice at any time.

• Analytics — Google Analytics, with IP anonymization. It does not store analytics data until you accept the analytics category.
• Marketing measurement — when you request the free kit by submitting your email, you agree that we may send our advertising partners, Meta and Google, a conversion event to measure and improve our campaigns. This is sent server-to-server and includes a hashed (irreversible) version of your email and technical identifiers such as your IP address and user agent. You can withdraw your agreement at any time by emailing hello@omniscient.swiss. Separately, the Meta (Facebook/Instagram) Pixel and Google advertising tags that run in your browser, and the cookies they set (such as _fbp and _fbc), load only after you accept the marketing category in our cookie banner. Meta and Google process this data as described in their respective privacy policies.
• First-party measurement — we also collect aggregated, privacy-friendly usage statistics (such as page views) that do not use advertising cookies and are not used to identify you.

You can also control cookies through your browser settings; disabling some may limit certain features of our website.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: